Council To Hold Hearing on MTA's 'Report Cards'
By Special to the Sun | January 9, 2008
The Metropolitan Transportation Authority's "rider report cards" are the subject of a City Council oversight hearing tomorrow, after the agency's pet project failed to produce any constructive criticism. Of the 700,000 cards distributed, less than 7% had been returned as of last month. The complaints were nothing new to riders used to crowded commutes and long delays. The chairman of the Transportation Committee, John Liu, who is holding the hearings, called the report cards a "wasteful gimmick."
New York City Transit released the results from 22 subway lines: 18 received grades of C and C-; four received D+. The MTA could not be reached for comment.
