It is not unusual for Mayor Bloomberg, upon walking into City Hall, to find a group of advocates and City Council members blasting him for his failure to act on something.

Typically he’ll walk by or stop for a short exchange.

Yesterday he chose the latter response, and quietly stood listening to Council Member Margarita Lopez and a dozen disabled commuters blame the city for leaving wheelchair-users without adequate transportation during this week’s strike of two private bus lines in Queens and Brooklyn.

“Disabled people are human beings,” Ms. Lopez said during a plea for improved services that brought her to tears. “They have the right to work, they have the right to transport themselves.”

By failing to make provisions for the disabled in its transportation plan during the strike, the city “pretends” the 1990 federal American With Disabilities Act, which requires the local government to ensure service for those in wheelchairs, does not exist, Ms. Lopez said.

For Midwood resident Sharon Shapiro, who has cerebral palsy and therefore needs to use a wheelchair, the strike means relying on Access-A-Ride, a handicapped-accessible van provided by the government. But she said that entails leaving her Manhattan job at 5:15 p.m., even when she needs to stay later.

Others said that Access-A-Ride has not been accessible at all and that scheduling a pickup must be done weeks in advance.

A spokesman from the city’s Office of Emergency Management, Jarrod Bernstein, acknowledged yesterday that there were glitches earlier in the week but said the standard 20-day approval process to get service was being waived for riders affected by the bus strike. Pickups requested one day in advance were now feasible, he said.

Ms. Lopez said the problem was not just the strike, but the general lack of consideration the city gives to the “invisible” population of people with handicaps. Two bills she proposed, to require that yellow taxis and ferries be handicapped-accessible, are stalled in the council. She said the council speaker, Gifford Miller, supports the bill, but attributed the legislative logjam to influence from the two industries.

“I don’t understand why it doesn’t move. I get flabbergasted when I come to this house and I see a bill that protects dogs, cats … and how quickly those bills move through the house,” the Manhattan Democrat said. “But a bill that has to do with this population is like, for me, pushing a mountain.”

A spokesman for the speaker, Stephen Sigmund, denied that industry influence had quashed either of Ms. Lopez’s bills. He said the City Council was working on the details and expected to pass a taxi bill sometime this year.

Mr. Bloomberg, whose aides were standing behind him looking restless because he had detoured from his schedule, commended Ms. Lopez – whom the mayor had embraced when she greeted him the day before at Hostos Community College, where he delivered the State of the City speech. The mayor said he would consider the bills if they reached his desk.

“The councilwoman is probably right that we have not done a good job in making sure all services are accessible to everybody,” Mr. Bloomberg said.

“I’m going to take a look at them,” the mayor said, referring to the stalled bills. “I think you should judge people by what they’ve done and not what they say. If you take a look at my company’s offices around the world, we have focused as hard as we can on making our offices available to everybody. … I’ve done it in the private sector and I’m trying to do it in the public sector.”

Approximately 70,000 commuters from Queens and Brooklyn have been scrambling to get into Manhattan since two of the city’s seven private bus lines went on strike early Monday.

Employees at Command Bus Company and Green Bus Lines have been without a contract for two years. The Metropolitan Transportation Authority is supposed to take over the struggling companies, but that process has been delayed as well. The workers’ unions are scheduled to meet with city officials today.