Edited Versions Of 911 Calls From Sept. 11 Released

This article is from the archive of The New York Sun before the launch of its new website in 2022. The Sun has neither altered nor updated such articles but will seek to correct any errors, mis-categorizations or other problems introduced during transfer.

The New York Sun

The call lasted less than three minutes. Christopher Hanley had to repeat his story to two different dispatchers from the Windows on the World restaurant on September 11, 2001.


“Yeah. Hi. I’m on the 106th floor of the World Trade Center. We just had an explosion on the, on the like 105th floor,” Hanley, 35, told an operator. Later, his voice catching, he says, ‘We have smoke, and – it’s pretty bad.” An operator tells him to “sit tight. Do not leave, okay?”


Hanley, who died in the trade center, was one of 28 people identified among about 130 emergency calls the city planned to release on Friday. Hanley’s parents released the audiotape to the New York Times, which had sued the city for access to all the calls.


An appeals court ruled last year that the public could only hear the voices of 911 operators and other government employees on the tapes, saying the frantic calls of victims in the burning twin towers were too intense and emotional to be released without families’ consent.


A state judge ordered the city Wednesday to provide the names of the 28 people, along with other excerpts that could help identify more callers. But the city served the newspaper with an appeal yesterday, effectively staying the order. The Times would need to seek an appellate hearing to lift the stay.


The Times, joined in its suit by relatives of several September 11 victims, is hoping the tapes will offer clues to the experiences of the 2,749 victims killed after hijacked jetliners crashed into the towers. Attorney Norman Siegel, who represents the victims’ families, said he wants to learn whether operators’ instructions affected evacuations.


“We will potentially hear Operator A say, ‘Go to the roof,'” Mr. Siegel said. “We might hear Operator B say, ‘Stay in place. We’re coming to get you.'”


The New York Sun

© 2025 The New York Sun Company, LLC. All rights reserved.

Use of this site constitutes acceptance of our Terms of Use and Privacy Policy. The material on this site is protected by copyright law and may not be reproduced, distributed, transmitted, cached or otherwise used.

The New York Sun

Sign in or  create a free account

or
By continuing you agree to our Privacy Policy and Terms of Use